Inovatec offer OEM solutions for our partner to expand their business. First of all, we offer technical guidance and training so you have a general understanding of the industry. In addition, you can access our lab testing facilities and service for new business.
For our partner, we not only offer a beneficial price but also market protection. Packaging and labeling is the same importance as the product itself, so we offer identical packaging and printing for each partner.
The sale of goods does not mean the end of the service. We make sure the machine running in the good condition in your workshop and your customer site.
1. Technical Support
The biggest advantage of being an authorized partner as opposed to a regular distributor is that you receive technical training and support how to use the machine, how to make the maintenance, customer service and how to deal with the complaint.
1.1 Training & Industry Support
Most of our partners have one or several fields that they work in. You don’t need to be a professional in every application field. The most common area to name, for example, jewelry polishing, zinc die castings, aluminum dies casting field, stainless steel laser cutting parts deburring, steel stamping parts deburring etc.
Base on our partner focus field, we offer practical advice with our 30 years’ experience. For example, a potential partner locates with belt manufacturing area. In this area, most belt buckle made from Zink (zamak3). So we can recommend him/her to use our vibratory finishing process for smoothing process to replace manual work.
We will tell our partner what should do and what should not do, from which point we start our work and where we end our job. So our partner doesn’t need to make his own try.
1.2 FREE workpiece Testing Service
Having a testing room is expensive but it is helpful when a new business comes. To help our partner have a good starting, we offer FREE workpieces testing service.
When our partner receives inquiry with workpieces sample, he/she can send us the parts with the surface requirement. After we receive the workpieces sample, we will carry out our laboratory test. Then we send the sample back with all process details and video. Therefore, our partner can explain better to convince the customer.
The workpieces processing is also important to select the right media and chemical. Because we have thousands of collections of media with different size, shape, recipe, to choose the right media and chemical combination is the key to success.
Besides, if we can receive a reference sample with the satisfied surface, that’s helpful to understand customer requirement better.
1.3 FREE Media Sample Testing Service
Vibratory finishing is a process that works for more than 60 years. Because it cost saving and low labor requirement, it receives increasing popularity throughout the world. As a result, vibratory finishing machines are common in many industrial countries.
The good thing is: the media is consumable so it needs a continuous supplement. Once you deliver customer satisfy product, you will be able to do business with him/her lifelong.
When you have media sample from USA or Europe manufacturer you can always send to our lab to analyze. We will carry out the trial in 2-3 days with a testing report. In our laboratory report it will contain the following information:
- Density (specific gravity) of media
- Chemical composition
- Abrasive content in percentage
- Abrasive type
We are capable to reproduce it with lower cost and make sure it the same performance with the original ones.
1.4 Machine type and model recommendation
Selecting right machine type and model is not an easy task. Therefore many factors need to take into consideration. Bellow, we make the short list of issue that we think important:
- Workshop area for machine and operators
- Daily production volume for workpieces
- How many shifts of the customer factory?
- Customer budget for the project
2. Beneficial Price
The profit of the partner comes from the difference between buying and selling price. To motivate our partner, we will offer a prize package including machine, media, and chemicals. The profit is enough to cover housing, labor, tax, and shipments. On top of that, our partner doesn’t need to make a huge investment in the first stock.
Competitive price compared with USA/Europe Product
For media manufactured from USA or Europe, the price is way higher than those made in China. Besides, in China, we have our own Kaolin mine resource to keep a stable price without affected by the raw material market.
3. Market Protection
It is not an easy task to explore new market and gain a good reputation. A well establishes business usually take years of effort to build trust.
One of our partner Anton distribute our product in Belarus, he is our exclusive reseller, so we will not sell to anyone else in that countries. If anyone sends us an inquiry through email, we will forward contact information to Anton.
In some countries, we may appoint more than two distributors. To avoid competing with each other, they either work in different application field or work in a different area. For example, a distributor locates in Ho Chi Minh City will not compete with another distributor located in Hanoi (Vietnam).
4. Customized Solution
4.1 Tailor design for industry
A certain application may have special requirements. We support our partner to develop a solution for their own requirement. Here is an example of some of our potential users:
- Iron parts (Anti Rusting)
- Magnesium Parts (Prevent Cracking)
- Extremely thin parts 0.5mm bellow (Prevent Sticking)
- High-value parts (prevent scratches)
4.2 Partner Design & Logo Identification
Most of our partners have their own business name and logo register in their own countries. This is good for the brand image. And we support our partner to market their own brand.
a) Mass Finishing Machine
You can select 1-2 color according to your preference and your logo color. Besides, we can print your logo in the machine per your requirement.
For example, you can choose color 1 for vibratory finishing machine bowl and color 2 for the basement. Control box you can use either color 1 or color 2.
To avoid misunderstanding, usually, we require our client to use RAL code or Pantone code.
b) Tumbling Media
We support our partner to design their own media bags. The media bag can be either 25kg (Europe market) or 50 lbs (US market). You can print your own logo, address, website and contact info in the bags or even CR code for the users to scan.
4.3 Supply semi-finished product
In some countries, import in CKD (complete knock down) or SKD (semi knock-down) form have much lower import duty. Also, some companies prefer to have a motor or electric control box made on their own because of regulations and maintenance.
We can all fulfill these requirements and supply semi-finished goods with or without the logo.
5. After Sales Support
Firstly we will make comprehensive training on how to use the machine, and how to maintain. Therefore, we can extend our machine lifetime 3-5 times than those who don’t take care of their machine.
In the case of machine mechanical components defect, we will supply free spare parts within the warranty period. If it out of the warranty period, we charge only the basic cost of parts.
For electric component defect, you can send us error code with video to describe the situation. Then we can identify the problem in 2-4 days. Some electric parts are easily available at a local electronics store. But if not available we can also send through international fast express like DHL, FedEx, UPS, TNT, and they usually receive within a week.
In this article, we make the complete guideline for OEM solutions. We support our partner from technical, market, price, packaging, as well as after sales. We help you to grow faster and become more competitive in your own local market.